Travel Technology

Online Travel Booking Platform

Manual testing of a web-based flight reservation and ticketing system, including search, booking, payment, and itinerary management features.

Challenge

Flight booking workflows needed reliable validation across search, passenger details, payment, and itinerary management.

Testing Scope

  • Flight search testing
  • Booking flow validation
  • Payment workflow checks
  • Itinerary management testing

Technologies Used

  • Web application testing
  • Manual QA
  • Test cases
  • Defect reporting

Responsibilities

  • Created test scenarios
  • Validated booking journeys
  • Logged actionable defects
  • Retested resolved issues

Results

  • Improved booking reliability
  • Clearer defect visibility
  • Stronger confidence in core travel flows

Lessons Learned

Quality improves fastest when risk, communication, automation, and business goals are connected from the start.