Healthcare

Online Healthcare Consultation Platform

Conducted manual testing of patient registration, appointment scheduling, consultation, and healthcare service workflows.

Challenge

Patient-facing healthcare flows needed careful functional validation for smooth access to online consultation services.

Testing Scope

  • Patient registration
  • Appointment scheduling
  • Consultation workflow
  • Healthcare service validation

Technologies Used

  • Manual QA
  • Functional testing
  • Regression testing
  • Defect tracking

Responsibilities

  • Prepared test cases
  • Executed workflow testing
  • Reported defects
  • Validated fixes

Results

  • Smoother patient journeys
  • Improved appointment reliability
  • Reduced workflow issues

Lessons Learned

Quality improves fastest when risk, communication, automation, and business goals are connected from the start.